PRIVACY POLICY

 

Parallel Space Inc. (“Parallel Space”, “us”, or “we”) is committed to protecting your privacy rights. This document aims to give you a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable information. This information includes personal information that you provide or we collect in connection with our web sites (hadesstar.com), or any Parallel Space game provided on a mobile platform (collectively, the “Service”). The scope of this Privacy Policy is limited to information collected or received by Parallel Space Inc through your use of the Service. Parallel Space is not responsible for the actions of third party people or companies and their use of information you may provide to them. Any links to external sites does not constitute an affiliation with those third party people or companies.

 

Types of Information We Collect

When you access our web sites, we may collect or automatically log the following information:

• Your computer’s IP address, operating system, browser type, language setting and referring web site address
• The time you accessed the site
• Your email address, if you choose to provide it to us via the “sign up for updates” feature

When you access any of our mobile apps, we collect the following information:

• Your mobile device type and operating system
• Your mobile device name
• An identifier that is unique to your device
• The time you accessed the app and the duration of your session
• Your MAC address
• Your country (based on your IP address)
• Your device’s language setting
• Information about any in-app purchases you choose to make, such as the type of virtual item bought, and the time of the transaction (this DOES NOT include any payment information, such as credit card data)
• If you choose to connect your account to a social provider such as Facebook, GameCenter or Google+, we may collect a unique identifier associated with your social account provider.

In addition to the above information we collect, we also create a unique user ID to track your use of our Service. This unique user ID is stored in connection with your other information.

We never store, or have access to, sensitive payment information such as credit card data.

Information we collect is stored on servers located in the United States via Google Cloud Platform. We may also temporarily store some of that information on servers and equipment in other countries as necessary for developing and improving our Services.

 

e-mail Updates

If you enter your email in the “Updates” section of our web site, we will store this email using the MailChimp service (www.mailchimp.com), and use it to send you periodic updates about our Service. You can opt-out of those updates at any time by clicking the “Unsubscribe” link on any of our e-mails. Your e-mail address is also available to the MailChimp service and will be treated according to their terms of service (https://mailchimp.com/legal/privacy/).

 

Analytics

We use analytics software via Unity Analytics to help us better understand the functionality and use of our mobile games on your device. This software collects information such as your device type, performance data, and in game events to help us troubleshoot and improve the game experience on all available devices. This information is collected on servers owned by Unity Technologies, and is then made available to us. For more information on how Unity Technologies may use such collected information, see the Unity Privacy Policy (under “I play a game built with Unity software, what do I need to know?”)

 

How We Use Your Information

Our primary goal in collecting the information described above is to use it for providing functionality that is directly relevant to the use of our Service, to operate our Service, to create an account for you to be able to use our Services, to keep you updated of news regarding our Service, and to provide support to you for the entire duration of your use of our Service. Typical examples of how we may use this information:

• Allow you to create the account required to start playing our games;
• To help our Customer Service verify that you are the legitimate owner of an account (i.e. if you lose access to your device, our Customer Service can locate your account and restore access for you on a new device);
• Allow you to communicate with other users in the game, including finding your friends that are also playing the game;
• To Identify aggregate usage patterns and use that information to improve our Services

We will never share your Personal Information with any third party not explicitly disclosed on this policy; your Personal Information will never be sold or distributed in any form to outside parties.

 

How We Protect Your Information

We take reasonable, industry-standard measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.

We store the information collected in a secure operating environment that is not available to the public.

We regularly scan and update our systems against malware and against vulnerabilities as they become known.

We encrypt information during network transport using industry-standard methods.

While we make good faith efforts to secure your information, we cannot guarantee that your information will be protected against loss, misuse or alteration by third parties.

 

Children under 13 years of age

Our Terms of Service disallow anyone under the age of 13 to use our Service. Further, we do not knowingly collect personal information from anyone under the age of 13. If you are under 13, you are asked to not directly send any personal information to us, including name, address, telephone number or email address. If you believe we may have any personal information from or about a child under the age of 13, please contact us at info@hadesstar.com. In the event that we learn from any source that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

 

Data Retention

We retain your information for as long as your account is active. To cancel your account, please contact us at info@hadesstar.com

 

Accessing your Information

If your personal information changes, if you no longer desire our Service, or if you have concerns with the way we ware using your personal information, you may correct, update, or delete your personal information by contacting us at info@hadesstar.com. We will respond to your request within 30 days.

 

Contact Information

If you have any questions or comments regarding this Privacy Policy, feel free to contact us at support@hadesstar.com

 

Updates

We may occasionally update this Privacy Policy. When we do, we will post a notice on this Site prior to the change becoming active. We will also revise the “last updated” date at the bottom of the Privacy Policy, and provide a short description of what has changed in the Revision History section.

 

Revision History

July 1^st, 2016 – Initial version

February 20, 2017 – Added link to Unity privacy policy under the Analytics section